Yes! We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee.
Fri, 21 Jan, 2022 at 11:33 AM
Once the availability of your tickets is confirmed, you’ll receive an email with an estimated ship date. Please note that it is common for tickets to ship p...
Fri, 21 Jan, 2022 at 11:35 AM
Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. The delivery options displayed at checko...
Fri, 21 Jan, 2022 at 11:35 AM
UPS will make three attempts to deliver your package on three separate business days. In most cases, you must be present and provide a signature to receive ...
Fri, 21 Jan, 2022 at 11:40 AM
If you need to change the shipping address for a particular order, please contact us as soon as possible with your order number and your new preferred shipp...
Fri, 21 Jan, 2022 at 11:44 AM
In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t...
Fri, 21 Jan, 2022 at 11:48 AM
Tickets can only be delivered via the delivery method(s) shown on the event listing. Sellers offer certain delivery methods based on the types of tickets th...
Fri, 21 Jan, 2022 at 11:49 AM
Yes! Doing so is very easy, and you can place this request in just a few clicks! 1. Log into your Vivid Seats account and click the “Order History”. Fro...
Wed, 21 Jul, 2021 at 2:37 PM
For “Email Delivery” or “Instant Download” orders, you’ll receive an email from Vivid Seats when your tickets are ready. Clicking the link inside this email...
Fri, 21 Jan, 2022 at 11:56 AM
If you don’t have a printer at home, try reaching out to friends or family members who can help you out. Alternatively, you can access free or inexpensive p...
Fri, 21 Jan, 2022 at 11:57 AM