This fee allows us to maintain our automated systems and servers so that when the seller provides us with the ticket files, they are immediately sent to the...

If you purchased “Mobile E-tickets,” these can and should be scanned off of your mobile device.   We recommend printing “Email Delivery” and “Electronic...

Unfortunately, we cannot request alternate ticket formats. Sellers send tickets in the format they were originally purchased and received, and are unable to...

The most likely explanation is that the tickets you purchased were listed as “Shipping” because the seller expected  to receive hard stock tickets from the ...

While “Mobile E-tickets,” “Email Delivery,” and “Instant Download” tickets are very similar, it's important to understand which specific delivery method...