The name on the ticket is the name of the original purchaser, but you won’t have any issues entering the event. All tickets are guaranteed to be completely ...

We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. In the event that we ca...

Each venue has unique policies regarding such items. As Vivid Seats is not directly affiliated with any venues or box offices, we cannot provide accurate in...

You will receive an email notification as soon as the seller confirms your order. You can also monitor the status of your order by logging in to your Vivid ...

No, you don’t need to bring the order summary to your event. These order summary emails are sent after any order is placed through Vivid Seats, and they sim...

We cannot accommodate special requests related to the timing of ticket delivery. In most cases, your tickets will be shipped or emailed to you before the es...

In some cases, we may be able to have lost or stolen tickets reprinted and reissued with new barcodes and/or resent via email; contact our Customer Service ...

Many theaters split their seating into "left" and "right" sections, and they often assign odd numbers to one side and even numbers to th...