Delivering the Tickets

Do I have to pay shipping fees?
No. You will not be responsible for any shipping fees. The fees are paid by the buyer at purchase and we provide you with the prepaid shipping label to sh...
Tue, 3 Nov, 2015 at 10:58 AM
How do I get the tickets I sold to the buyer?
If you selected "PDF E-Tickets" when listing your tickets for sale, you must deliver the tickets by uploading the PDF files on our website. If you...
Thu, 22 Jun, 2017 at 3:32 PM
How do I upload e-tickets?
To upload PDF e-tickets into a sale, sign into your Vivid Seats account and navigate to the Listing Manager using the links on the left side of your My Acco...
Wed, 13 Dec, 2017 at 4:29 PM
How do I ship hard stock tickets?
To print your shipping label, sign in to your Vivid Seats account and navigate to the Listing Manager using the links on the left side of your My Account.  ...
Wed, 13 Dec, 2017 at 4:28 PM
Can I ship tickets using my own label or via a different carrier?
In order to ensure proper delivery, we require you to ship your tickets to the customer using the pre-paid UPS shipping label that we provide. Payment for t...
Fri, 7 Apr, 2017 at 2:20 PM