Delivering the Tickets

Do I have to pay shipping fees?
No. You won't be responsible for any shipping fees. These fees are paid by the buyer at purchase and we provide you with the prepaid shipping label to ...
Thu, 2 Dec, 2021 at 2:20 PM
How do I get the tickets I sold to the buyer?
If you selected "PDF e-Tickets" when listing your tickets for sale, you must deliver the tickets by uploading the PDF files on our website. If you...
Thu, 2 Dec, 2021 at 2:32 PM
How do I upload e-tickets?
To upload PDF e-tickets into a sale, sign into your Vivid Seats account and navigate to the Listing Manager using the links on the left side of the “My Acco...
Thu, 2 Dec, 2021 at 2:35 PM
How do I ship hard stock tickets?
To print your shipping label, sign into your Vivid Seats account and navigate to the Listing Manager using the links on the left side of the “My Account” pa...
Thu, 2 Dec, 2021 at 2:38 PM
Can I ship tickets using my own label or via a different carrier?
In order to ensure proper delivery, we require you to ship your tickets to the customer using the pre-paid UPS shipping label that we provide. Payment for t...
Thu, 2 Dec, 2021 at 2:41 PM