To upload PDF e-tickets into a sale, sign into your Vivid Seats account and navigate to the Listing Manager using the links on the left side of the “My Account” page.
In the Listing Manager, click the “Sales” tab and select the sale you’d like to upload tickets for.
Check the box confirming that you have tickets in hand and that you’re ready to send them now. Then, click the red "Upload tickets" button.
Next, click the blue link to "Upload an eTicket file,” browse your computer for the appropriate PDF file, then click "Open.”
It's okay if your file has more tickets than you sold; you’ll be asked to select which ones to send to the customer. You can view each page of the file you uploaded by clicking on the numbered boxes. Select the one you wish to send, then click the "Include" button. If you accidentally choose the wrong page, you can undo it by clicking "Exclude."
Once you're finished, click the red "Upload Tickets" button to send the tickets to the customer and complete your sale.