Shipping, Instant Download, Email, & Mobile E-ticket Delivery

Why am I being charged a delivery fee for Email Delivery or Instant Download tickets?
This fee allows us to maintain our automated systems and servers so that when the seller provides us with the ticket files, they are immediately sent to the...
Fri, 21 Jan, 2022 at 11:58 AM
Can the venue scan my tickets from my phone?
If you purchased “Mobile E-tickets,” these can and should be scanned off of your mobile device.   We recommend printing “Email Delivery” and “Electronic...
Fri, 21 Jan, 2022 at 11:59 AM
My tickets were delivered via email but I would like hard copies as a souvenir. Is this possible?
Unfortunately, we cannot request alternate ticket formats. Sellers send tickets in the format they were originally purchased and received, and are unable to...
Fri, 21 Jan, 2022 at 11:59 AM
My shipment contained printed PDF tickets. Why were they shipped to me instead of emailed?
The most likely explanation is that the tickets you purchased were listed as “Shipping” because the seller expected  to receive hard stock tickets from the ...
Fri, 21 Jan, 2022 at 12:00 PM
Are Mobile E-tickets, Email Delivery, and Instant Download the same thing?
While “Mobile E-tickets,” “Email Delivery,” and “Instant Download” tickets are very similar, it's important to understand which specific delivery metho...
Fri, 21 Jan, 2022 at 12:01 PM