"Email Delivery" and "Electronic - Instant Download" tickets must be printed in advance to ensure you gain admittance to your event quickly and easily. Some venues do possess the capability to scan PDF ticket barcodes from smartphones and other mobile devices, but such capabilities vary by venue—and we cannot guarantee a venue will be able to do so. In many cases, only printed tickets will guarantee entry to an event.


If you are unable or do not wish to print your tickets, we suggest contacting the venue directly to ensure they are able to scan PDF bar codes from mobile devices. Due to the variations in venue technology, Vivid Seats encourages all PDF tickets to be printed prior to the event. 


If you purchased "Mobile E-tickets", these can and should be scanned off of your phone. 


Click here to learn more about Email Delivery, Instant Download, and Mobile E-tickets.