Checkout & Payment

If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency?
All charges are in United States Dollars. This is also stated prior to placing your order.
Wed, 21 Jul, 2021 at 2:28 PM
When will my credit card be charged?
When you place an order, a reserve will be placed on the funds through your credit card account. However, you won't be charged until after your order is...
Thu, 13 Jan, 2022 at 2:04 PM
What payment methods are accepted?
We currently accept payments through most major credit and debit cards (Visa, MasterCard, American Express, and Discover), Google Wallet, Apple Pay, PayPal,...
Tue, 31 Oct, 2023 at 7:12 PM
Is it possible to split an order between multiple forms of payment?
It is not currently possible to split an order among multiple forms of payment.
Thu, 19 Jan, 2017 at 2:25 PM
I received a promotional email/code from Vivid Seats, but I can’t apply it to my order during checkout. How do I use my promotional code?
If you’re having trouble redeeming a promotional code or email, please review the following: To redeem a discount from a promotional email (no code), clic...
Thu, 13 Jan, 2022 at 2:06 PM
Can I delete a saved payment method?
It is very simple to remove any saved form of payment. You will first need to log into your account, click on "Profile", and under Saved Payment M...
Wed, 21 Jul, 2021 at 2:30 PM