If you’re having trouble redeeming a promotional code or email, please review the following:

  • To redeem a discount from a promotional email (no code), click the banner ad within the email. Doing so will open a ticket selection page in your browser; complete the ticket selection and checkout process   through this window. All discounts will be automatically applied at checkout.
  • Most promotions require you to meet a minimum dollar amount (excluding service and shipping fees) before the discount is applied. If, for example, you received a promotional code for $10 off any $100 purchase, you must spend $100 or more on tickets, before service and delivery fees to trigger the discount.
  • Promotional codes valid for specific dollar amounts will only apply to the cost of tickets, not the total price; service and shipping fees are not affected.