Ticket Pricing

How are ticket prices determined?
Vivid Seats does not own or generate tickets; rather, we act as an intermediary between ticket sellers and buyers. This means that all ticket prices are set...
Mon, 19 Oct, 2015 at 5:46 PM
I found two different listings for tickets in the same section and row, and one is more expensive. Are these higher-priced tickets better?
Tickets listed for sale on our site are owned and managed by a large number of sellers, so prices may vary among listings that are otherwise similar. Becaus...
Mon, 19 Oct, 2015 at 5:49 PM
Can I contact the seller to negotiate the price of tickets?
Sellers set prices based on tickets’ current market value, which determines what they expect to receive in return for their tickets. As an intermediary part...
Mon, 19 Oct, 2015 at 5:49 PM
If I wait to buy, will ticket prices change?
Vivid Seats operates a live marketplace where ticket availability is constantly changing, and ticket prices are frequently updated by sellers. If you wait t...
Thu, 9 Feb, 2017 at 2:42 PM
Does Vivid Seats offer deals or discounts?
Yes! When you sign up for a Vivid Seats account or place an order online, you will be asked if you would like to sign up for our email newsletter*. If you c...
Tue, 21 Aug, 2018 at 3:50 PM
Is the price displayed for a listing the cost of a single ticket or the entire group of tickets?
The price displayed with each listing indicates the price per ticket before any additional fees or tax (if applicable).  To begin the purchase and check...
Mon, 18 Jun, 2018 at 4:50 PM
Are there additional fees? How are fees determined?
In addition to the listed price per ticket, a service charge and delivery charge are applied to every order. The service charge covers the cost of all compa...
Mon, 18 Jun, 2018 at 4:52 PM
Do I have to pay taxes when I order through Vivid Seats?
Yes. Certain events that occur within the State of Illinois are subject to a tax. Should you place an order for an event that incurs a tax, we will calculat...
Tue, 20 Oct, 2015 at 11:15 AM
Why is the price on my tickets different from the price I paid?
All tickets listed for sale on our website are owned or managed by individuals in our vast network of professional and independent resellers. These reselle...
Tue, 20 Oct, 2015 at 3:35 PM
I found tickets on your site that are similar but less expensive than the ones I originally purchased. Can I exchange them or get a discount on my original order?
Vivid Seats is defined as a “live marketplace,” which means the prices of tickets listed for sale on our site may fluctuate based on ever-changing market fa...
Fri, 13 Jan, 2017 at 11:57 AM