General Terms

Accessible/ADA Seating
If seats listed on our site are handicapped accessible, they will be identified in the ticket listing notes as “ADA” seating. To see the listing notes, hove...
Wed, 21 Jul, 2021 at 2:44 PM
Aisle Seats
Aisle seats are the seats on the ends of each row. These seats are usually preferred because they provide a little extra space on one side and they are easy...
Wed, 21 Jul, 2021 at 2:44 PM
Authorization Form
We may send an authorization form if we need some additional information before processing a transaction. The purpose of this form is to ensure that the ti...
Wed, 11 Nov, 2015 at 9:09 AM
Box Office
The Box Office is the location at the venue where tickets may be purchased or held for “Will Call” pickup.   
Mon, 9 Nov, 2015 at 9:10 AM
Email Delivery
Email Delivery refers to a type delivery in which tickets are delivered electronically. These tickets are commonly referred to as "E-tickets". Onc...
Wed, 21 Jul, 2021 at 2:44 PM
Electronic Transfer
Electronic transfer refers to the process of sending digital tickets from the original purchaser (the seller) to the customer. These tickets are not availab...
Fri, 10 Jul, 2020 at 3:16 PM
Expected Ship Date
This specifies when the tickets are estimated to be in the physical possession of the seller and will be ready to ship. If the seller marks the tickets as ...
Wed, 11 Nov, 2015 at 9:17 AM
Face Value
The "Face Value” is the price that was originally printed on the ticket by the issuing box office. We work on the secondary, re-sale market, so the pr...
Wed, 11 Nov, 2015 at 9:18 AM
General Admission Ticket (GA)
General Admission tickets, also commonly labeled as "GA", are tickets that have no specific seats assigned to them and are generally Standing Room...
Wed, 11 Nov, 2015 at 8:47 AM
Hard Stock Tickets
Hard stock tickets are traditional tickets that are printed on card-stock paper, which is comparable to a thin cardboard. These tickets are usually the size...
Mon, 6 Feb, 2017 at 1:18 PM