If seats listed on our site are handicapped accessible, they’ll be identified in the ticket listing notes as “ADA” seating. To see the listing notes, hover ...

Aisle seats are the seats on the ends of each row. These seats are usually preferred because they provide a little extra space and are easy to get up from i...

We may send an authorization form if we need some additional information before processing a transaction. The purpose of this form is to ensure that a ticke...

The Box Office is the location at the venue where tickets may be purchased or held for “Will Call” pickup.   

Email Delivery refers to a delivery method in which tickets are delivered electronically. These tickets are commonly referred to as "e-tickets." O...

Electronic transfer refers to the process of sending digital tickets from the original purchaser (the seller) to the customer via a third party website such...

This specifies when the tickets are estimated to be in the physical possession of the seller and will be ready to ship. If the seller marked the tickets as ...

The "Face Value" is the price that was originally printed on a ticket by the issuing box office. Vivid Seats is a secondary marketplace, so the pr...

General Admission tickets ( commonly labeled as "GA") have no specific seats assigned to them and are generally Standing Room Only (SRO). "Pi...

These tickets are usually the size of a large bookmark and must be shipped or picked up. In most cases, we aren’t able to reissue or reprint hard stock tick...