General Information

Why shouldn’t I just buy from a ticket scalper, auction site, or classified site?
We do not recommend buying from ticket scalpers or unverified classified sites. While tickets put up for sale by such sources may appear to be less expensiv...
Mon, 19 Oct, 2015 at 11:50 AM
Is my information secure? Does the seller have access to any of my information?
Your information is safe with us! Keeping your payment and personal info secure is one of our top priorities; in fact, our commitment to online privacy best...
Thu, 9 Feb, 2017 at 2:38 PM
How do I change the email address for my Vivid Seats account?
To change the email address for your account, please follow these steps: Go to vividseats.com and click “SIGN IN” or "MY ACCOUNT" in the upper r...
Thu, 14 Jun, 2018 at 5:27 PM
How do I reset my account password?
To reset your password, click here and enter the email address associated with your account. You will soon receive an email with a link to update your passw...
Mon, 19 Oct, 2015 at 12:17 PM