Your information is safe with us! Keeping your payment and personal info secure is one of our top priorities; in fact, our commitment to online privacy best practices has earned us the TRUSTe Privacy Seal. We simply act as a liaison between you and the seller, providing only the information that is necessary to facilitate the delivery of your tickets (i.e. a shipping address).

Unlike other secondary marketplaces that rely on sellers to complete transactions and provide those sellers with customers’ credit card information, Vivid Seats processes all transactions in-house. This means that we will never share your information with the seller.