Please reference the steps below to upload your tickets into the listing.

*Make sure the tickets you're trying to list are saved to your computer. Typically, you'll have an email from the company you originally purchased the tickets from with a link to download your tickets. We suggest saving the file somewhere easy to find, such as your "Desktop" or "My Documents" folder, with a quickly identifiable name such as the event name and date.

  • While on Step 3 of the listing process, select "Electronic Upload (PDF File)," then click "Upload Now."
  • On the next page, click "UPLOAD AN E-TICKET FILE."
  • Select the file with your tickets, then click "Open."

Next, assign each seat number (from the drop down list) with the corresponding ticket. Don't worry, if your file has more tickets than you're trying to sell, we will only pull the ones you assign. 

You can zoom in on the ticket if you aren't able to read the seat numbers at first. For this example, only the first two pages, seats 13 and 14 are being sold. If you intend to use the other seats in the file, please take note of which seat numbers you are listing on Vivid Seats and which seats you intend to use. Failure to do so may cause complications on the day of the event. Once you have selected which ticket goes to which seat number, click continue to finish the rest of the listing process.

Alternatively, if you only want to upload files for the specific tickets you're listing, and not your entire pack, you'll need to use what is called a "PDF Splitter." This will split the tickets into separate PDF files. A quick internet search will provide you will many helpful resources to divide your files.


Note: Your tickets must be PDF e-tickets. Scans of hard stock tickets or mobile e-tickets are strictly prohibited.

If you are trying to upload the tickets into a listing that already exists, click here to find out how.