If you purchase tickets through Vivid Seats to a playoff game that is contingent on the results of other games, and that game is not played, you will receive a full refund, plus a promo code for 10% off your next order. Most of these games will include the disclaimer “IF NECESSARY” in the event name as it appears on our site.

For example:

Since the Chicago Cubs did not reach the World Series that season, we considered the event “cancelled” and refunded orders in full. Had they made it to the World Series, but this game didn't need to be played, orders orders would have been cancelled and refunded as well.